Shipping & Returns
Thank you for shopping with us! Here's a breakdown of our shipping and returns policies:
Shipping
- Processing Time: We aim to process all orders ASAP— usually within 1-3 business days of the order being placed. Please email us if you have any questions about your order or need your shipment to arrive by a specific time. You'll receive a confirmation email with tracking information once your order has shipped.
- Shipping Options: Shipping costs and estimated delivery times will be calculated at checkout based on your location and selected shipping method. Inkwell & Poppy is not liable for lost items, damaged items or delays due to shipping carriers.
- International Shipping: We happily ship internationally! Please note that Inkwell & Poppy is not responsible for any customs fees or duties. These charges are the buyer's responsibility. We recommend checking your local customs office for applicable rules and regulations. International shipments via USPS First Class Mail typically arrive within 4-6 weeks.
- Free Shipping: Want free shipping? We sometimes have discount codes! Be sure to check the banner at the top of our website or follow us on Instagram for the latest deals.
Returns
While I'm unable to accept returns, exchanges, or cancellations, I understand that sometimes things don't go as planned. If you have any problems with your order, please contact me. I'm committed to ensuring you're happy with your purchase and will work with you to resolve any concerns.